H&A International offers a flexible outsourced customer service methodology – we support client programs ranging from 20 inbound calls per day to 2,000
If your call center customer service program has higher call volumes or requires specialized knowledge, we’ll build a dedicated team of trained, motivated and focused customer service and help desk specialists and put them to work solely for you — backed by H&A International.
H&A International’s dedicated customer service call center programs are available 24 hours a day, 7 days a week, 365 days a year.
We believe in client partnerships characterized by transparency, accountability and mutual goodwill. Our client partners have an open window into the work we provide: all of our customer calls are recorded and accessible, the result of every call is captured in custom, detailed reports
H&A International inbound call center services include:
- Order Processing / Order Taking
- Customer Service Outsourcing
- Cross-selling / Upselling
- Help Desk